Tech Support Specialist Staff in Slovenia

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Technical Support Engineer Duties & Salary in Slovenia

In Slovenia, a Technical Support Analyst plays a vital role in providing technical assistance and support to customers facing issues with software, hardware, or IT systems. They offer guidance, troubleshoot problems, and ensure customer satisfaction. These analysts possess a strong technical background along with excellent problem-solving skills.

Slovenia has a growing technology sector, with cities such as Ljubljana, Maribor, and Koper being significant tech hubs. The country offers work opportunities for Technical Support Analysts in various industries, including IT service providers, software development companies, and telecommunications. The tech industry in Slovenia fosters innovation and collaboration.

The key duties of a Technical Support Analyst in Slovenia include handling customer inquiries through various channels such as phone, email, or live chat, diagnosing and resolving technical issues, and providing timely updates to customers regarding their cases. They also collaborate with other teams such as software development or quality assurance to address product-related issues and contribute to continuous improvement.

To excel in this role, Technical Support Analysts in Slovenia need a strong technical skill set encompassing software applications, operating systems, and networking concepts. Excellent communication and problem-solving abilities are also essential for effective customer support.

In Slovenia, the expected salary range for a Technical Support Analyst is approximately EUR 18,000 to EUR 30,000 per year. The actual salary may vary depending on factors such as experience, company size, and location. Ljubljana, Maribor, Koper, and Celje are some of the locations where work opportunities for this role may exist.

* Please note that the salary figures may vary based on experience & location. Salary figures & rate ranges last updated Nov 2023.
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Jay is an awesome Slovenian Call Centre.

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We’ll certainly use Leroy & other freelancers in Slovenia on gigexchange for our other projects we have in the future.

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